How Robot Cloud Handles OS X Upgrades

In this recently recorded session, Ben Greiner and Chad Nielsen discuss how Robot Cloud can help streamline the OS upgrade process. Highlights include:

  • OS X El Capitan (10.11)
  • How Robot Cloud blocks upgrades (see our opt-out form).
  • How we use Dashboard to determine the upgrade readiness of a Mac.
  • Robot Cloud vs the App Store upgrade process.
  • Apple IDs and FileVault.
  • Post upgrade automations.
  • OS X Yosemite (10.10) upgrade example, demonstrated using Self Service.

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