Supplemental Mac Services for IT Pros
We've built a modern management and support model to augment existing IT teams. Get access to our entire team of Apple Certified support specialists, and enterprise-grade management tools and methodologies, at a fraction of the cost of building the infrastructure in-house. Contact us today for details.
Our Support Packages for IT Pros are built to help three types of teams do more with less:
- Internal IT teams (as small as one)
- Mac or Windows-based Managed Service Providers (MSPs)
- Apple Consultant Network members (ACNs)
What To Expect
Ongoing Tracking & Monitoring
Know the hardware and software specifications of ALL your Macs (even mobile notebooks and iPhones) as they travel around the world. Receive proactive alerts for any workstations or servers with potential problems.
Patching & Maintenance
Keep your Macs up-to-date and secure with OS and application patching, while automatically running daily, weekly and monthly maintenance.
Support Desk
Our Support Desk is staffed by Chicago-based Apple specialists ready to help your IT team with any Apple-related issues. (If you're looking for end-user Support Desk then visit our Creative Pro page.)
Methodologies and Best Practices
Your team will have access to our private Knowledge Base, Writeboards and Checklists so you can execute efficiently and effectively.
Additional examples of how we help IT teams deliver...
- Automated Mac OS X Desktop and Server Management
- Mac OS X Compliance (SOX, HIPAA, PCI)
- Mac OS X Security
- File sharing between operating systems
- Client management of Mac OS X workstations
- Backup and data recovery for Mac OS X files
- Active Directory integration
- Mac OS X application compatibility and support
- Workstation configuration consistency
- Mac-focused, US-based Support Desk
- Mac OS X Server support
- Apple iPhone/iPad support (Exchange, Google Apps and more)
- End-User Support Desk for IT vacations/sick days
Save Money with Forget Computers
Rather than hire another support professional, we help existing IT teams do (a lot) more with less:
- Remove a salary from the capital expenses column
- Remove the cost of an employee benefits package
- Limit tax responsibility
- Reduces required office space, supplies & utility bills
Stop getting distracted by Apple product support and start focusing on your core expertise. We help IT teams operate more efficiently, reduce costs, improve productivity and shift investments to more strategic areas of the business. Forget Computers. Get Efficient. Contact us to get started today.
