FORGET COMPUTERS

Enhancing the Apple experience with automation, security, and fantastic customer service, since 1998.

We're A PASSIONATE TEAM
focused on Apple technology

Empower your Mac, iPhone and iPad users with the freedom to Forget Computers so they can get things done!
 

 

PROFESSIONAL SERVICES


Enterprise

As Apple device usage continues to grow in your enterprise, we can provide your in-house IT team — located anywhere in the world — with intelligent inventory management, alerting, security, and compliance tools built especially for your Mac and iOS devices.

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SMB Teams

Are you a Chicago based business with Apple devices? We can help your team operate more effectively. Leverage one of our Pro Support Packages to ensure your Apple technology runs smoothly, as we focus on your end-users to deliver a fantastic customer experience. 

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Join these organizations in choosing smart solutions…


TRUSTED TOOLS


 
 
 
 

SupportMenu

SupportMenu provides administrators and their users a unified, persistent, completely customizable app that integrates your own support tools into one, easy-to-use menu bar item. SupportMenu also integrates with the very popular Zendesk ticketing system to increase visibility of open queries, raising support requests above the clutter of email.

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Robot Cloud

Robot Cloud is the ultimate plug and play solution for managing your Mac and iOS devices. The underpinning of Robot Cloud is JAMF Software's Casper Suite. Over the past 8 years, we've taken the JAMF engine and  added unique customizations to provide a full menu of inventory items, Intelligent alerts, automated Actions (including software patching), SupportMenu, Dashboard — and fantastic customer support. If you're not yet automating the mundane tasks of IT management, then you're wasting time and money.

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Dashboard

We built Dashboard to provide an intelligent and secure 24/7 reporting tool for our clients. We then realized it's potential for our Support Desk staff and anyone tasked with managing a large number of Apple devices. Dashboard takes the mountain of device data collected by Robot Cloud, (or your own JSS) and summarizes key information, including problem areas. Dashboard is included with Robot Cloud, or you can point it to your own JSS. 

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